Shipping policy

 

Last updated: September 5, 2026

Processing Time

Orders are typically processed and dispatched within 1-3 business days of being placed. You will receive a confirmation email with tracking information once your order has shipped.

Shipping Times & Costs

We offer free worldwide shipping. Estimated delivery times are calculated at checkout based on your delivery address and chosen shipping method, and are estimates provided by our carriers rather than guarantees.

International Shipping

We currently ship to the destinations available at checkout. If you are ordering from outside the country of dispatch, your order may be subject to import duties and taxes, which are the responsibility of the recipient and are not included in the item price or shipping cost.

Order Tracking

Once your order ships, you'll receive a tracking link by email so you can follow its progress to your door.

Lost or Delayed Packages

If your order hasn't arrived within the estimated delivery window, please contact us at contact@tovuli.com and we'll help track it down with the carrier.

Contact Us

Questions about your shipment? Reach us at contact@tovuli.com or write to us at Tovuli, 17 King Edwards Road, 2nd Floor, Ruislip, HA4 7AE, United Kingdom.